Protect your order from damage or loss during transportation
Free Shipping:
Handling time: 1-2 Business days (Monday to Friday)
Transit time:
United Kingdom: 7-12 business days
Ireland: 7-12 business days
United States: 7-12 business days
Other countries: 7-12 business days
Priority Handling & Guarantee of Delivery [£11.99 GBP]:
Handling time: 1 Business day (Mon-Fri)
Transit time for Priority Processing + Insured Shipping:
United Kingdom: 5-8 working days
United States: 5-8 working days
Ireland: 5-8 working days
Other Countries: 5-8 working days
Cut Off Time: 11 am (GMT) Greenwich Mean Time (London)
All orders ship the same day if placed before 11 am (GMT)
We also offer Shipping Protection[£4.99 GBP].Protect your order from damage, loss, or theft. You can enable or disable Shipping Protection at Checkout.
30-day return policy from the date you receive your item.
Item must be unused, in original packaging, with all tags and proof of purchase. Defective, damaged, or incorrect items: free return shipping (prepaid label where available, otherwise return postage reimbursed), full refund or replacement. Change of mind: customer covers return shipping. No restocking fees. Custom, personalised, or engraved items are non-returnable unless faulty.
To start a return, email info@luxuslove-jewellery.com with your order number. Refunds are issued to the original payment method within 5–10 business days of approval, in the original currency of purchase.
I absolutely loved this necklace. The quality is excellent, and it looks even more beautiful in person. It feels durable yet elegant, and the design is simple but very stylish. You can tell a lot of attention was given to the details. I’ve received several compliments wearing it, and it goes well with many outfits. I would definitely recommend it to anyone looking for a classy and well-made piece of jewelry.
