Gift Bag
- Thousands of happy customers
- 30-day money-back guarantee
- Free Shipping over £60
Love It... Or Your Money Back
Enjoy the confidence of purchasing with our Love It Or Your Money Back Promise. Should your loved one not completely love their gift, feel free to return it within 30 days (customized items excluded) for a complete refund.
We're dedicated to crafting every gift to be unforgettable, aiming to light up the faces of your family members with joy.
Free Shipping:
Handling time: 1-2 Business days (Monday to Friday)
Transit time:
- United Kingdom: 7-12 business days
- Ireland: 7-12 business days
- United States: 7-12 business days
- Other countries: 7-12 business days
Priority Handling & Guarantee of Delivery [£11.99 GBP]:
Handling time: 1 Business day (Mon-Fri)
Transit time for Priority Processing + Insured Shipping:
- United Kingdom: 5-8 working days
- United States: 5-8 working days
- Ireland: 5-8 working days
- Other Countries: 5-8 working days
- Cut Off Time: 11 am (GMT) Greenwich Mean Time (London)
All orders ship the same day if placed before 11 am (GMT)
We also offer Shipping Protection [£4.99 GBP]. Protect your order from damage, loss, or theft. You can enable or disable Shipping Protection at Checkout.
30-day return policy from the date you receive your item.
Item must be unused, in original packaging, with all tags and proof of purchase. Defective, damaged, or incorrect items: free return shipping (prepaid label where available, otherwise return postage reimbursed), full refund or replacement. Change of mind: customer covers return shipping. No restocking fees. Custom, personalised, or engraved items are non-returnable unless faulty.
To start a return, email info@luxuslove-jewellery.com with your order number. Refunds are issued to the original payment method within 5–10 business days of approval, in the original currency of purchase.
See our full Returns & Refunds Policy for details.
