Privacy policy

Last updated: 10 May 2026

This Privacy Policy describes how Luxus Love Jewellery ("we", "us", "our") collects, uses, and shares your personal information when you visit or make a purchase from luxuslove-jewellery.com (the "Site"). LUXUS LOVE LLC is the data controller for personal information collected through this Site.

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse the Site, we also collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as "Device Information."

We collect Device Information using the following technologies:

  • Cookies — data files placed on your device that often include an anonymous unique identifier. For more information about cookies and how to disable them, visit https://www.allaboutcookies.org.

  • Log files — track actions occurring on the Site and collect data including your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.

  • Web beacons, tags, and pixels — electronic files used to record information about how you browse the Site.

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as "Order Information." We do not store full credit card numbers — payment processing is handled securely by our PCI-DSS compliant payment providers (Shopify Payments, PayPal, etc.).

When we use the term "Personal Information" in this Privacy Policy, we are referring to both Device Information and Order Information.

Cookies and Tracking Technologies

We use cookies and similar technologies to operate our Site, improve your experience, and deliver relevant advertising. The categories of cookies we use are:

  • Essential cookies — required for the Site to function (e.g., shopping cart, checkout, login). These cannot be disabled.

  • Analytics cookies — help us understand how visitors use our Site (Google Analytics, Shopify Analytics).

  • Marketing & advertising cookies — used to deliver targeted ads and measure their performance (Google Ads, Meta Pixel, TikTok Pixel, Pinterest Tag).

  • Functional cookies — remember your preferences (language, currency).

You can control cookies through your browser settings (most browsers allow you to refuse or delete cookies via the Tools, Settings, or Preferences menu). Removing or blocking cookies may affect parts of the Site's functionality. To opt out of analytics or advertising cookies specifically, see the 'Behavioural Advertising' section below. 

How We Use Your Personal Information

We use the Order Information we collect to fulfil orders placed through the Site (including processing your payment, arranging shipping, and providing invoices and order confirmations). We also use Order Information to:

  • Communicate with you about your order

  • Screen orders for potential risk or fraud

  • When in line with the preferences you have shared with us, send you marketing communications about our products

We use Device Information to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site (for example, by generating analytics about how customers browse and interact with the Site, and to assess the effectiveness of our marketing).

Sharing Your Personal Information

We share your Personal Information with third-party service providers to help us operate our business. Shopify Inc. acts as our data processor for e-commerce platform services. You can read about how Shopify uses your Personal Information at https://www.shopify.com/legal/privacy.

We also use Google Analytics to help us understand how customers use the Site. You can read about how Google uses your Personal Information at https://policies.google.com/privacy and opt out of Google Analytics at https://tools.google.com/dlpage/gaoptout.

Meta (Facebook & Instagram) Pixel: We use the Meta Pixel and related advertising tools to measure the effectiveness of our advertising on Facebook and Instagram, build custom audiences, and show you relevant ads. The Meta Pixel collects information such as your IP address, browser information, the pages you view on our Site, and actions you take (e.g., add-to-cart, purchase). You can read about Meta's privacy practices at https://www.facebook.com/policy.php and manage your ad preferences at https://accountscenter.facebook.com/ads.

TikTok Pixel: We use the TikTok Pixel to measure the performance of our TikTok advertising campaigns. TikTok may collect your IP address, browser information, and on-site actions. Learn more at https://www.tiktok.com/legal/privacy-policy.

hCaptcha: We use hCaptcha to protect our contact and signup forms from spam and abuse. hCaptcha may collect your IP address, browser information, and behavioural data. Read more at https://www.hcaptcha.com/privacy.

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative's educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by visiting the following links:

Do Not Track

Please note that we do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser.

Your Privacy Rights

Depending on your country or state of residence, you have certain rights regarding your personal information. We honour these rights for all customers regardless of location.

Rights available to all customers:

  • The right to access the personal information we hold about you

  • The right to correct inaccurate personal information

  • The right to delete your personal information (subject to legal exceptions)

  • The right to opt out of marketing communications at any time

  • The right to data portability (receive your data in a portable format)

  • The right to withdraw consent at any time, where we rely on consent as the legal basis for processing, without affecting the lawfulness of processing carried out before withdrawal

To exercise any of these rights, please contact us at info@luxuslove-jewellery.com. We will respond within 30 days.

California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA):

  • The right to know what personal information we collect, use, disclose, and sell

  • The right to delete personal information we collect from you

  • The right to opt out of the sale or sharing of your personal information

  • The right to limit use of sensitive personal information

  • The right to non-discrimination for exercising your rights

We do not sell your personal information in the traditional sense, but our use of advertising cookies (Google, Meta, etc.) may be considered "sharing" under CPRA. To opt out, email us at info@luxuslove-jewellery.com with the subject line "Do Not Sell or Share My Personal Information."

Categories of personal information collected in the past 12 months: identifiers (name, email, address, phone), commercial information (order history), internet activity (browsing data), geolocation (approximate, from IP), and inferences (preferences). We do not knowingly collect sensitive personal information.

Other US State Residents (Virginia, Colorado, Connecticut, Utah, Texas, etc.)

Residents of states with comprehensive privacy laws have similar rights to access, correct, delete, and opt out of targeted advertising and sale of personal data. Contact us at info@luxuslove-jewellery.com to exercise these rights.

United Kingdom Residents (UK GDPR)

If you are a UK resident, you have rights under the UK GDPR and Data Protection Act 2018, including the right to access, rectification, erasure, restriction, portability, and to object to processing. You may also lodge a complaint with the Information Commissioner's Office (ICO) at https://ico.org.uk.

Ireland & European Union Residents (GDPR)

If you are an EU/EEA resident, you have rights under the General Data Protection Regulation (GDPR), including the right to access, rectification, erasure, restriction of processing, data portability, and to object to processing. You also have the right to lodge a complaint with your local Data Protection Authority. In Ireland, this is the Data Protection Commission at https://www.dataprotection.ie.

Our legal bases for processing are: (a) performance of a contract (orders); (b) legitimate interests (fraud prevention, marketing, site improvement); and (c) consent (cookies, marketing communications).

Your information will be transferred outside the EEA, including to the United States and Canada. We rely on Standard Contractual Clauses (SCCs) and our service providers' privacy frameworks for these transfers.

We have not appointed a Data Protection Officer, as we are not required to under the GDPR. Privacy queries can be directed to info@luxuslove-jewellery.com.

Canadian Residents (PIPEDA)

Canadian residents have rights under the Personal Information Protection and Electronic Documents Act (PIPEDA), including the right to access and challenge the accuracy of personal information held about you. You may file a complaint with the Office of the Privacy Commissioner of Canada at https://www.priv.gc.ca.

Australian Residents (Privacy Act 1988)

Australian residents have rights under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), including the right to access and correct personal information we hold. You may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at https://www.oaic.gov.au.

Data Retention

We retain Order Information for 7 years after the date of purchase to comply with US tax and accounting requirements (and similar requirements under UK, EU, Australian, and Canadian tax law). After this period, data is securely deleted unless we are legally required to retain it longer.

Marketing data is retained until you unsubscribe or for 3 years after your last interaction with us, whichever is earlier.

Device Information collected via analytics cookies is retained for the period set by the relevant analytics provider (typically 14–26 months).

Data Security

We take the security of your personal information seriously. We implement industry-standard technical and organisational measures to protect your data, including:

  • SSL/TLS encryption on all pages and during checkout (HTTPS)

  • PCI-DSS compliant payment processing — we do not store credit card numbers; payments are processed by certified providers (Shopify Payments, PayPal, etc.)

  • Restricted access to personal information on a need-to-know basis

  • Regular security monitoring of our platforms for vulnerabilities

  • Two-factor authentication on administrative accounts

While we strive to protect your information, no method of transmission over the internet is 100% secure. In the event of a data breach affecting your personal information, we will notify affected customers and regulators as required by law.

Children's Privacy

Our Site and products are not intended for children under the age of 13 (or 16 in the EU/EEA, or 18 in some jurisdictions). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us at info@luxuslove-jewellery.com and we will promptly delete it. In compliance with the Children's Online Privacy Protection Act (COPPA), we do not target advertising to children.

Complaints

If you have a complaint about how we process your personal information, please contact us first at info@luxuslove-jewellery.com so we can try to resolve it. You also have the right to lodge a complaint with your local data protection authority (see the country-specific sections above).

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. The "Last updated" date at the top of this page indicates when the policy was last revised. We encourage you to review this page periodically

Third-Party Services We Use

We share specific personal information with the following service providers, each governed by their own privacy policies:

Service Purpose Privacy Policy
Shopify Inc. E-commerce platform https://www.shopify.com/legal/privacy
Google Analytics Site analytics https://policies.google.com/privacy
Google Ads Advertising https://policies.google.com/privacy
Meta (Facebook/Instagram) Advertising https://www.facebook.com/policy.php
TikTok Advertising https://www.tiktok.com/legal/privacy-policy
hCaptcha Spam protection https://www.hcaptcha.com/privacy
PayPal Payment processing https://www.paypal.com/privacy
Shipping carriers (USPS, Royal Mail, Australia Post, Canada Post, An Post, etc.) Order delivery (Varies by carrier)


We share only the minimum information necessary for each service to perform its function.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us using the details below.

Company: LUXUS LOVE LLC

EIN: 30-1445945

Address: 1603 Capitol Ave Ste 413, Cheyenne, WY 82001, United States

Phone: +1 (970) 516-2931

Email: info@luxuslove-jewellery.com

Working Hours: Monday – Friday, 8 am – 5 pm (MT)