Gold Hug Necklace

Free Shipping:

Handling time: 1-2 Business days (Monday to Friday) 

Transit time:

• United Kingdom: 7-12 business days
• Ireland: 7-12 business days
• United States: 7-12 business days
• Other countries: 7-12 business days

Priority Handling & Guarantee of Delivery [GBP 4.99]:

Handling time: 1 Business day (Mon-Fri) 

Transit time for Priority Processing + Insured Shipping:

• United Kingdom: 5-8 working days
• Ireland: 5-8 working days
• Other Countries: 5-8 working days

• Cut Off Time: 11 am (GMT) Greenwich Mean Time (London)

All orders ship the same day if placed before 11 am (GMT)

We also offer Shipping Protection [GBP 4.99]. Protect your order from damage, loss, or theft. You can enable or disable Shipping Protection at Checkout. 

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To initiate a return, please contact us at info@luxuslove-jewellery.com. If your return is accepted, we will provide you with a return shipping label, along with instructions on how and where to send your package. Items returned without prior authorization will not be accepted.